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Machine learning analysis demonstrates effective forecasting of mobile app ratings on the Google Play Store, highlighting discrepancies between text reviews and numerical stars.
Customers' decisions are greatly influenced by what they read or see online. Reviews by customers demonstrate their knowledge about quality and experience. In the Google Play store, applications' success can be significantly influenced by phoney numerical ratings. It's well knowledge that a positive review may be strongly associated with a high star rating. Nevertheless, the text format of reviews typically differs from the information provided by user star ratings. The effective machine learning approach for forecasting app ratings on the Google Play Store is displayed in this study.
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Sharda et al. (2024) studied this question.
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