Experimental Estimates of College Coaching on Postsecondary Reenrollment

Abstract College attendance has increased significantly over the last few decades, but dropout rates remain high, with fewer than half of all adults ultimately obtaining a postsecondary credential. This project investigates whether one-on-one college coaching improves college attendance and completion outcomes for former state aid recipients identified as low and middle income who attended college but left prior to earning a degree. We conducted a randomized control trial with approximately 8,000 former students in their early to mid 20s. Half of the participants assigned to the treatment group were offered the opportunity to receive coaching services from InsideTrack, with all communication done remotely via phone or video. Intent-to-treat analyses based on assignment to coaching show no impacts on college enrollment and we can rule out effects larger than a 2 percentage point (5 percent) increase in subsequent Fall enrollment.