Using Supervised Machine Learning Model For Predicting Fake Deliveries

The home delivery service is a crucial part of the delivery process. Still, it has the highest financial and trustworthiness costs because it's the only part that directly touches the customer. If it works, the customer will be happy, and the company will make money, but if it doesn't, the customer will be skeptical, and the product will not be trusted. One big issue with the delivery process that this study will try to address is the prevalence of fraudulent or inaccurate deliveries. Making the most money possible from each journey is the primary goal of most riders. The delivery management system allows riders to falsely record orders as completed, allowing them to receive many orders simultaneously. Because the consumer usually gets a message or notification saying their item has been delivered when it hasn't, this weakens their faith in the organization and messes up the delivery process. Return to Origin (RTO) rates rose, and consumer confidence in the brand fell due to the fraudulent shipments. The suggested approach is based on ML models that are supervised.