Wastewater Operator Apprenticeship Program

Wastewater Operator Apprenticeship ProgramAbstractBackground The Des Moines Wastewater Reclamation Authority (WRA) is made up of 17 metro-area municipalities, counties, and sewer districts in Central Iowa. They work together to protect public health and to enhance the environment by recycling wastewater and being the preferred treatment facilities for hauled liquid wastes. The Des Moines WRA has grown to be the largest wastewater treatment organization in Iowa and that has historically led to one major problem finding enough qualified employees to operate and maintain the treatment facility that serves half a million residents. In 2008, the Des Moines Wastewater Reclamation Authority (WRA) became one of the first municipalities in Iowa to take advantage of a Department of Labor (DOL) apprenticeship program by Iowa Association Municipalities (IAMU). The apprenticeship program was started because the WRA was struggling to find certified operators to hire. The job required that operators have an Iowa Grade 2 Wastewater Certification, and when a qualified candidate realized that they would be working overnights or evenings, they typically turned down the offer. With an apprenticeship, there are defined milestones that must be achieved in a timely manner, which allowed WRA managers to hire under-qualified candidates that would be required to complete the apprenticeship. Program Details The apprenticeship program is three years long in duration, it requires each apprentice to complete six thousand hours of on-the-job training and pass seven community college treatment and maintenance classes (with a C grade or better). Additionally, they must achieve their Iowa Grade 1 Wastewater Certification within the first year of employment, Class A CDL within two years and their Iowa Grade 2 Wastewater Certification by the third year. New hires that have pervious experience in the wastewater treatment field can receive previous experience credit for up to fifty percent of the on-the-job training hours. New employees that have already completed the any of the seven required classes will receive credit for them. With the acceptance of previous experience credit and classes previously taken, more experienced employees can be fast tracked while less experienced are allowed ample time to learn the ins and outs of working in the wastewater industry. When starting the apprenticeship program, WRA management created the position of Wastewater Training Specialist, in part to assist in the in the training of new Wastewater Operator Specialist employees. The first two apprenticeships classes (2009 & 2011) were held in conjunction with IAMU. The required classes were held at the facility with apprentices completing correspondence classes at Kirkwood Community College (Cedar Rapids, IA). After the 2011 apprenticeship class, the WRA brought the administration of the program internal and started to send apprentices to classes at Des Moines Area Community College (DMACC). DMACC just recently (2012) started to offer water and wastewater treatment classes in a traditional community college fashion with online, in-person or blended classes. According to Craig Hennager and Lori Card of DMACC, 'Apprenticeship students at times were 50% of the enrollment in the overall program. They kept the academic program viable as we grew and developed additional curriculum, establishing ourselves in Iowa as Water and Wastewater training leaders. Together we are making a difference.' Apprenticeship Success Since the inception of the apprenticeship program, there have been a total of thirty-seven apprentices. Of that total number, 30 have completed the program, with 23 still employed at the WRA. An additional five are currently in the program which leaves only two out of 37 that started and did not complete the program. As the program has continued, the WRA has discovered that the learning did not end at completion of the Apprenticeship Program. Out of the 30 to complete the apprenticeship, 19 have eventually achieved Iowa Wastewater Certifications 3 or 4 which is above and beyond the scope of the program. WRA's leadership in workforce development has helped staff advance their training and certification, DMACC to establish their Water Environmental Technology 2-year AA degree, and the local partner organizations like the Des Moines Water Works have followed suit to create an apprenticeship program for their water treatment operators. This program has been vital to the important job of providing qualified staff for the largest wastewater treatment facility in Iowa that is crucial to serves approximately 500,000 residents in Central Iowa.This paper was presented at the WEF/AWWA Utility Management Conference, February 13-16, 2024.SpeakerRunde, TimPresentation time13:30:0014:00:00Session time13:30:0015:00:00SessionWorkforce Development: A Focus on OperatorsSession number05Session locationOregon Convention Center, Portland, OregonTopicWorkforce Development / Succession Planning / Knowledge ManagementTopicWorkforce Development / Succession Planning / Knowledge ManagementAuthor(s)Runde, TimAuthor(s)T. Runde1Author affiliation(s)City of Des Moines Metro WRA-WRF 1;SourceProceedings of the Water Environment FederationDocument typeConference PaperPublisherWater Environment FederationPrint publication date Feb 2024DOI10.2175/193864718825159312Volume / Issue Content sourceUtility Management ConferenceWord count5