This research demonstrates improved efficiency and quality in the production process, suggesting IoT and chatbots can enhance order tracking and defect management.
This thesis explores the implementation of Internet of Things (IoT) technologies and chatbot systems in the production process of a uPVC window manufacturing enterprise. The study provides a detailed breakdown of the production cycle, including profile cutting, reinforcement, frame welding, surface cleaning, hardware installation, glazing, quality control, packaging, and logistics. The research identifies key issues such as lack of real-time monitoring, human error, and delays in raw material tracking and defect management. The proposed solution integrates IoT sensors for equipment condition and welding temperature monitoring, along with chatbots for order tracking, failure alerts, staff reminders, and messenger integration. A functional automation system diagram with digital feedback channels is developed. The conclusions highlight improvements in efficiency, product quality, and transparency across the production process.
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Sidelev et al. (2025) studied this question.
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