Qualitative study reveals difficulties of social workers in homes for the elderly, highlighting issues of regulation and cooperation.
In order to gain knowledge about the challenges and difficulties of social workers in working with the elderly in homes for the elderly and disabled, a qualitative study was conducted in which nine social workers from nine homes for the elderly and disabled in Belgrade participated. The results obtained show that the most significant problems/difficulties are identified by social workers as the specificities of services that require individual work with users, lack of cooperation with family members, excessive administration, too broad a description of the duties of a social worker prescribed by regulations, poor position of social workers in the system, too few social workers in relation to the number of users. care and work with people suffering from psycho-organic diseases was highlighted.
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