Quantitative study assesses the rollout of electronic land certificates at Bangli Land Office, indicating challenges in public understanding and digital readiness.
The era of the Fourth Industrial Revolution demands the optimization of digital technology across various aspects of life, including public services. The Ministry of Agrarian Affairs and Spatial Planning/National Land Agency (ATR/BPN) has responded to this by launching a digital transformation policy in land services, one of which is the issuance of electronic land certificates. This study aims to examine the implementation of the Minister of Agrarian Affairs and Spatial Planning/Head of BPN Regulation No. 3 of 2023 and the mechanism for transitioning to the issuance of electronic land certificates at the Bangli Regency Land Office. The research employs a quantitative descriptive method with an empirical approach, where data is collected through interviews with relevant parties and documentation. The findings show that the implementation of the electronic land certificate policy has started gradually, emphasizing document digitization and improved public service delivery that is faster and more transparent. However, challenges remain, particularly regarding public understanding and the readiness of digital infrastructure. In conclusion, the implementation of this policy is a strategic step in modernizing land services, although it still requires support from various parties for long-term effectiveness.
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Restiti et al. (2025) studied this question.
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