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This design improves information access and booking efficiency in tourist bus rental services, suggesting enhanced management capabilities.
The rapid development of information technology has had a significant impact on various aspects of life, including the transportation and rental service sectors. PT. Empat Putra Jaya Trans is a tourist bus rental service provider that until now still uses a conventional system, namely by visiting the office directly or communicating via WhatsApp messages. This manual system was considered ineffective because it made it difficult for customers to obtain complete and fast information, and slows down the company's administrative process. Therefore, this study aimed to design and develop a web-based tourism bus rental application that provides easy access to information, streamlines the booking process, and assists the company in data management and report generation. The development method used was the System Development Life Cycle (SDLC) using the waterfall model, which includes the stages of analysis, design, implementation, testing, and maintenance. The technologies used include the PHP programming language with the Laravel framework and the MySQL database. The results of the study showed that this application was able to provide main features such as account registration, bus selection, tourist destination selection, pickup point input, cost calculation, payment process, and receipt printing. In addition, the admin can manage bus data, users, tourist destinations, rentals, and transaction reports efficiently. This application was expected to improve service quality, expand market reach, and become a digitalization solution in tourism transportation rental management.
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Alfarisi et al. (2025) studied this question.
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