The Role of Civil Servants in Resolving Social and Labour Conflicts in Qazaqstan: Economic Factors and Labour Rights Protection Policy

This article analyses the economic factors contributing to social-labour conflicts in Qazaqstan and the role of state policy in safeguarding labour rights. It emphasises the role of civil servants in preventing and resolving these conflicts, which pose significant risks to social stability. Despite limited coverage of civil servants' roles in the literature, their involvement is crucial in managing labour conflicts. Drawing on Qazaqstan’s historical legacy of mediation, such as the biys’ courts and contemporary governance frameworks, this study emphasises the critical role of civil servants as mediators, policymakers, and enforcers of labour laws. Civil servants play a significant role in improving the workplace environment, collaborating with trade unions, and developing social partnership strategies. This study also examines judicial practices in labour rights protection, offering valuable insights for policymakers and researchers. By analysing legislative documents, court statistics, and prior studies, this article aims to provide a comprehensive understanding of these challenges and propose recommendations to improve labour relations in Qazaqstan. By integrating international best practices with Qazaqstan’s unique cultural context, the study provides valuable insights for policymakers and researchers focused on transitional economies and labour relations.