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November 17, 2025Human Communication Research

Relational introspections with machines: a social-cognitive framework of trait perception, relational schemas, and trust in intention to use AI

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Authors

WLWang LiaoYLYa Ching LeeHXHaoning Xue

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Overview

Survey results show trust and social information processing shape intention to use AI across various user samples.

Key Points

  • Intention to use AI is driven by perceptions of self-agency and machine agency.
  • Results showed that the impact of trait perceptions was mediated by relational schemas.
  • Survey of 2,187 US AI technology users revealed consistent findings across demographics.
  • Findings highlight the importance of understanding trust in shaping behavior towards AI.

Cite This Study

Liao et al. (2025) studied this question.

synapsesocial.com/papers/692509e8c0ce034ddc352863https://doi.org/10.1093/hcr/hqaf026
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