Community-based healthcare initiative improved health access in Jammu & Kashmir, suggesting public health innovations can reach underserved populations.
In regions where health systems are stretched thin, and geography conspires with conflict to isolate entire communities, public health becomes more than a service it becomes a lifeline. India's borderlands, particularly those in Jammu & Kashmir, have long exemplified this reality. In such spaces, where formal systems often falter, it is often individuals who rise to meet the need. In 2007–2008, a remarkable community-based healthcare initiative—Khidmat-e-Khalq (an Urdu phrase meaning “Service to Humanity”) was conceptualized, planned, and implemented to address the unmet health needs of some of the most isolated and underserved populations in the Rajouri–Poonch region. The name itself reflected the mission's ethos of selfless care, community dignity, and sustained outreach. While operational sensitivities and confidentiality protocols precluded its formal publication, the initiative remains a powerful and underrecognized example of how targeted, compassionate action can transform health access in conflict-affected and underserved regions.
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Sharma et al. (2025) studied this question.
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