Contractual Relations and the Development of the Institution of a Qualified Customer

In the current socio-economic context and in the long term, the development of the Russian economy and the transformation of the institutions of state governance are impossible without building a new model of relations between government, business and society based on contractual partnerships. In turn, improving the quality of economic management requires, on the one hand, a reorientation of public administration to more flexible contractual regulatory mechanisms, and, on the other, an increase in the effectiveness of the state as a contractual entity. The article examines a range of issues related to the theory of contractualization and the conceptual framework related to contractual relations and the contract system from an institutional perspective. The process of forming the institution of a qualified customer as an integral part of the modern contract system is also being investigated.