Analysis identifies key performance indicators for Iran's health insurance, suggesting resource allocation improvements.
The study successfully identified 26 key performance indicators for evaluating IHIO, highlighting the importance of insurance coverage and financial management. Strengthening collaboration with healthcare providers and improving transparency will enhance public trust and improve the organization's performance and productivity. The findings emphasize the need for strategic collaboration between IHIO and healthcare providers and suggest improving resource allocation and policy implementation for better healthcare outcomes in Iran.
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Olyaeemanesh et al. (2025) studied this question.
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