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December 4, 2025JAMA Network Open3 citationsOpen Access

Telemedicine Preexposure Prophylaxis Prescribing From a Large Online US Company

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SMStefano MazzoniECEdwin Corbin-GutierrezRPRupa Patel

Key Points

  • Telemedicine significantly increased PrEP dispensing, reaching 110068 patients in 2024.
  • Overall retention in care for new users remained stable at 67% to 73% year after initiation.
  • Analysis of health record data revealed a diverse population with many new to PrEP treatment.
  • Regulatory support can enhance telemedicine's impact on HIV prevention based on ACA and drug pricing policies.

Abstract

Importance HIV preexposure prophylaxis (PrEP) is highly effective in HIV prevention; telemedicine is a promising avenue for delivering PrEP care. Objective To explore telemedicine delivery of PrEP care (telePrEP) by the largest telePrEP company in the US. Design, Setting, and Participants This retrospective, single-arm cohort study used health record data of patients receiving telePrEP from MISTR LLC, a for-profit telehealth company, from November 27, 2018, to March 5, 2025. Patient characteristics and AIDSVu data were assessed to determine levels of PrEP use nationally. Retention in care was assessed for persons initiating PrEP in 2020, 2021, and 2022. Data were analyzed from March 5 to May 29, 2025. Exposure Use of telePrEP. Main Outcomes and Measures The primary outcome was the proportion of patients receiving telePrEP among all patients receiving PrEP in the US. Persons were classified as PrEP users if they received at least 1 day of prescribed PrEP in a calendar year. Results From 2018 through 2025, 162 422 unique patients received telePrEP prescriptions from the telehealth company. Patients were predominantly young (mean SD age, 33.3 10.3 years) and male (156 255 of 162 417 96%). Of 162 406 patients with data available, 19 610 (12%) were African American or Black, 12 075 (7%) were Asian, 39 744 (25%) were Hispanic or Latino, 82 222 (51%) were White, and 8755 (5%) were of other race or ethnicity. Most had not previously used PrEP (57 597 of 74 860 77%), and more than one-third (58 761 of 162 403 36%) were uninsured. Most users (131 875 81%) opted for home laboratory specimen collection as part of their care. TelePrEP use increased substantially from 6443 patients in 2020 to 110 068 in 2024. TelePrEP as a proportion of all national PrEP use was 2% in 2020, 9% in 2022, and 19% in 2024. Retention in care was similar for cohorts starting in 2020, 2021, and 2022; 67% (16 716 of 24 976) to 73% (4571 of 6287) were retained in the calendar year after initiation, 42% (8408 of 19 916) to 43% (2732 of 6287) in the second year, and 32% (2043 of 6287) to 33% (6546 of 19 916) in the third year. Annual care reinitiation ranged from 2% to 5%. Conclusions and Relevance This cohort study found that nearly 1 in 5 PrEP users in the US received their PrEP prescriptions from a single national telemedicine company in 2024. Most were new to PrEP and more than one-third were uninsured. TelePrEP provision benefits from facilitating policies such as Affordable Care Act coverage and the 340B Drug Pricing Program. The rapid growth and overall magnitude of telePrEP provision suggests that it is a critical part of HIV prevention infrastructure in the US that merits continued regulatory support.

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Cite This Study

Mazzoni et al. (2025) studied this question.

synapsesocial.com/papers/6930dc5fea1aef094cca1bc5https://doi.org/10.1001/jamanetworkopen.2025.46792
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