What question did this study set out to answer?

The research aims to understand the interactions between digital voice assistants, older users, and their home environments.

Vocal infrastructuring in the smart home

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The research aims to understand the interactions between digital voice assistants, older users, and their home environments.
Conducted an ethnographic study of older users interacting with digital voice assistants in their homes.
Analyzed the relationships and processes involved in implementing voice technology in domestic settings.
Developed the concept of vocal infrastructuring to explore the implications of voice as a user interface.
Highlighted the complex interactions between users and digital voice assistants.
Demonstrated how voice technology transforms domestic life both materially and imaginatively.
Revealed the need for new theoretical frameworks in technology studies to appreciate vocal characteristics.

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Ethnographic study uncovers vocal automation effects in homes, suggesting new insights for technology studies.

Ertner et al. (2026) studied this question.

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