Finds increased administrative workload in primary care, indicating the need for comprehensive solutions.
Inefficient tools (e.g. some electronic medical records, lack of interconnectivity between information systems, lengthy forms), lack of documentation of processes, lack of training, loss of autonomy over decision-making, interprofessional tensions embedded in system challenges, and Band-Aid solutions to complex problems all increased administrative workload in primary care.
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Moravac et al. (2025) studied this question.
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