Objective Over the past decade, the German tele-emergency medical system (tele-EMS) has undergone continuous expansion. This growth has introduced a range of innovations that have transformed the daily work of tele-EMS physicians. At the same time, it has also brought new challenges, including parallel rescue operations, supra-regional deployments, and an increasing number of patient cases. To address these issues, the utilisation of an artificial intelligence (AI) system developed specifically for tele-EMS physicians was investigated. Methods As part of a qualitative study, 11 tele-EMS physicians were interviewed to understand their perspective on the implementation of AI in the field of tele-emergency medicine. The interview questionnaire covers a range of topics, including requirements and concerns of tele-EMS physicians regarding the use of the specific AI system, as well as their willingness to work with this system in future. Results The results of the study reveal that, despite certain concerns and fears, tele-EMS physicians are generally positive about the implementation of AI technology in prehospital tele-emergency medicine. When designed effectively, the system is considered potentially suitable for reducing the workload of tele-EMS physicians and improving the quality of patient care. Conclusions This study addresses a significant gap in the field of telemedicine research by examining perceptions of tele-EMS physicians regarding the implementation of AI in prehospital tele-emergency medicine, while also outlining critical ethical considerations related to AI integration in tele-emergency care. Furthermore, it provides a set of items for a qualitative interview study that can be easily adapted for use with other medical technologies.
Durdova et al. (Thu,) studied this question.