Using the Theoretical Domains Framework to Identify Barriers to and Enablers of Patient Telemedicine Services Use in China: Qualitative Study.

K N Liu; Yuting Yang; Zixuan Song; Hongxia Li; Yanli Lyu; Ke Zhang; Xinxia Wu; Zheng Hou; Yipei Wang

doi:10.2196/78457

January 21, 2026Open Access

Using the Theoretical Domains Framework to Identify Barriers to and Enablers of Patient Telemedicine Services Use in China: Qualitative Study.

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Key Points

This research aims to identify barriers and enablers impacting patient utilization of telemedicine services in China.
Conducted qualitative interviews with patients
Utilized the Theoretical Domains Framework for analysis
Identified key factors affecting telemedicine use
Barriers include system architecture and design issues
Patient interactions significantly influence telemedicine utilization
External assistance can enhance telemedicine engagement

Implication

Qualitative study identifies factors affecting telemedicine use in patients, suggesting strategies for improvement.

Abstract

This study demonstrated that patients' utilization of telemedicine services was affected by several barriers and enablers, including system architecture and design, patient interactions using telemedicine, and external assistance. To enhance the utilization, these factors must be meticulously considered. This study also suggests strategies to enhance the utilization of telemedicine.

Using the Theoretical Domains Framework to Identify Barriers to and Enablers of Patient Telemedicine Services Use in China: Qualitative Study.

Key Points

Implication

Abstract

Discussion

Cite This Study

Using the Theoretical Domains Framework to Identify Barriers to and Enablers of Patient Telemedicine Services Use in China: Qualitative Study.

Key Points

Implication

Abstract

Discussion

Cite This Study

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