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February 5, 2026Open Access

Design And Evaluation Of An Intelligent Chatbot For University Enrollment And Tuition Support

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Authors

VDVanaja Kumari Degala

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Overview

Evaluates an intelligent chatbot that improves enrollment and tuition assistance for students, suggesting enhanced digital support solutions.

Key Points

  • The research aims to design and evaluate an intelligent chatbot that aids university students in enrollment and tuition inquiries.
  • Developed a chatbot integrating machine learning and natural language processing.
  • Conducted usability evaluation measuring task completion times.
  • Performed user satisfaction assessment with sixty students.
  • Average task completion time was approximately three minutes.
  • User satisfaction ratings exceeded 3 on a 5-point scale for all evaluated criteria.
  • Chatbot was considered efficient, user-friendly, and well accepted.

Cite This Study

Vanaja Kumari Degala (2024) studied this question.

synapsesocial.com/papers/698434cff1d9ada3c1fb3616https://doi.org/10.5281/zenodo.18457781
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