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February 5, 2026Thunderbird International Business Review5 citationsOpen Access

Technology‐Enabled Cross‐Border Entrepreneurship: The Role of Digital Platforms in SME Expansion Through the Lens of Institutional Theory

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SNSharmin NaharMAMuntasir Alam

Key Points

  • The study aims to analyze how technology assists SMEs in overcoming institutional barriers to internationalization.
  • Utilized secondary data from Global Entrepreneurship Monitor and OECD Digital Economy Index
  • Applied regression and factor analysis to assess effects of digital adoption
  • Conceptualized SME internationalization performance as a construct with three dimensions
  • Technology-enabled SMEs access markets faster than traditional firms
  • They show improved financial liquidity and regulatory compliance
  • The strength of institutional forces moderates the impact of digital adoption on internationalization performance

Abstract

ABSTRACT Small and medium‐sized enterprises (SMEs) face significant institutional barriers when expanding across borders, including regulatory constraints, financial accessibility issues, and market entry challenges. Institutional theory provides a useful framework for understanding how external regulative, normative, and cognitive institutional forces shape SME internationalization. This study conceptualizes SME internationalization performance as a higher‐order construct composed of three key dimensions: market entry, financial accessibility, and regulatory compliance. It examines how the adoption of digital platforms, fintech solutions, and blockchain technologies enables SMEs to overcome institutional barriers and enhance their internationalization performance. Using secondary data from the Global Entrepreneurship Monitor (GEM), the OECD Digital Economy Index, and the World Bank's Worldwide Governance Indicators (WGI), the study applies regression and factor analysis to assess the effects of digital adoption and institutional environments on SME internationalization performance. The findings indicate that technology‐enabled SMEs achieve faster market access, improved financial liquidity, and more effective regulatory compliance than traditional firms. The results also show that the strength of regulative, normative, and cognitive institutions significantly moderates the relationship between digital adoption and overall internationalization performance. This research contributes to institutional theory by demonstrating that institutional alignment—not digital capability alone—is essential for leveraging technology to scale SME operations internationally across heterogeneous economic contexts, and offers policy insights for improving digital infrastructure, regulatory coherence, and institutional trust to foster SME competitiveness in the global economy.

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Cite This Study

Nahar et al. (2026) studied this question.

synapsesocial.com/papers/69843553f1d9ada3c1fb3fe0https://doi.org/10.1002/tie.70093
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