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February 8, 2026American Journal of Health-System Pharmacy0 citations

Expanding access and comprehensive care in the management of patients with inflammatory bowel disease with pharmacy services

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SSShamita B ShahELEstela LajthiaSBSheena Babin

Key Points

  • To describe an integrated pharmacy service model aimed at improving care for patients with inflammatory bowel disease.
  • Developed a system for integrated pharmacy services within Ochsner Health System.
  • Provided medication evaluation and education through specialty pharmacy and IBD clinic pharmacists.
  • Utilized benefits investigation and financial assistance for patients with IBD.
  • Achieved an average medication adherence rate of 84.6%.
  • Demonstrated improvements in patient services within the IBD clinic.
  • Enhanced therapy access and monitoring for IBD patients.

Abstract

Abstract Purpose Recent advances in medication therapies for inflammatory bowel disease (IBD), including biologics and targeted small molecules, have been demonstrated to significantly improve patient outcomes; however, they have also increased the complexity of care of patients with IBD. The objective of this report is to describe an integrated clinician and specialty pharmacy service model in IBD care to inspire other health systems to adopt similar approaches that could enhance patient care. Summary Multidisciplinary and integrated models of care for patients with IBD have been shown to improve patient outcomes and enhance quality of care. Specifically, pharmacists have demonstrated their ability to provide patient education, prevent interruptions to IBD therapy, improve medication adherence, and improve medication access. Ochsner Health System has developed a system for integrated pharmacy services with the Ochsner specialty pharmacy (OSP) and the Ochsner IBD clinic–based pharmacists. The OSP and IBD clinic–based pharmacists provide comprehensive services to patients with IBD, including medication evaluation for clinical appropriateness, patient education, benefits investigation and financial assistance, and appropriate monitoring of therapy once treatment is started. These services have demonstrated high rates of medication adherence, with the average proportion of days covered at 84.6%, and have expanded patient services within the IBD clinic. Conclusion Integrated pharmacy services enhance patient care by improving therapy access, adherence, and monitoring. With the continued growth of specialty medications, adoption of integrated clinic pharmacy practice models and specialty pharmacies should be prioritized by health systems, clinics, and payers. These approaches cultivate multidisciplinary patient care and address the complex needs of individuals with IBD.

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Cite This Study

Shah et al. (2026) studied this question.

synapsesocial.com/papers/698828770fc35cd7a8848006https://doi.org/10.1093/ajhp/zxag001
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