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February 9, 2026International Entrepreneurship and Management Journal0 citationsOpen Access

The AI trust factor: an MCA analysis of automation and decision-making in entrepreneurship

MFMaría Fernández-FernándezÁHÁlvaro Hernández-TamurejoPGPaula González-Padilla

Key Points

  • This research aims to explore the connections between artificial intelligence, trust, entrepreneurship, and decision-making.
  • Conducted a Multiple Correspondence Analysis (MCA) of 31 articles from 2020 to 2025
  • Performed a systematic literature review using the HOMALS technique
  • Identified thematic clusters within the literature
  • Four thematic clusters emerged: ethical-social governance, strategic-technological core, digital infrastructure, and decision-oriented automation
  • Findings reveal tension between technocratic efficiency and ethical legitimacy
  • User acceptance, transparency, and hybrid cognitive architectures are key dimensions for AI decision processes

Abstract

Abstract This study conducts a comprehensive examination of the interrelationships among artificial intelligence (AI), trust, entrepreneurship, and decision-making in organizational settings, employing a Multiple Correspondence Analysis (MCA) of 31 peer-reviewed articles published between 2020 and 2025. Building on a systematic literature review and the HOMALS technique, the research identifies four thematic clusters that structure the contemporary conceptual space of AI in business environments: ethical-social governance, strategic-technological core, digital infrastructure, and decision-oriented automation. The findings expose a latent structural tension between technocratic efficiency and ethical legitimacy, highlighting the need for hybrid models that integrate algorithmic capabilities with principles of responsible governance. Within this framework, variables such as user acceptance, transparency, and hybrid cognitive architectures emerge as key dimensions for understanding and designing AI-mediated decision processes in entrepreneurial contexts. The study proposes a conceptual model that articulates these dimensions and provides a theoretical basis for future investigations and practical initiatives aimed at the reflexive, responsible, and sustainable implementation of intelligent technologies in contemporary business ecosystems.

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Cite This Study

Fernández-Fernández et al. (2026) studied this question.

synapsesocial.com/papers/69897a86f0ec2af6756e8b33https://doi.org/10.1007/s11365-026-01170-4
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