The initiative moved individuals from shelters to hotels during COVID-19, suggesting effective risk reduction.
Summary: During the COVID-19 pandemic, the New York City Department of Homeless Services’ density hotel initiative moved approximately 9,500 individuals from congregate homeless shelters into hotels to reduce risks related to viral transmission. We describe the initiative, provide insight from interviews with hotel staff and clients, and discuss implications for the future.
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Doran et al. (2026) studied this question.
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