This article explores the role of human-centered UX design within clinical and medical-support environments. Drawing from professional experience designing workflow-driven systems for clinicians, it examines how research-led design, information architecture, and structured design systems can improve clarity, adoption, and operational efficiency. The paper outlines key considerations for designing within regulated medical environments and proposes a framework for aligning usability, compliance, and real-world clinical workflow needs.
Kendall Drake (2026) studied this question.