This analysis reveals identity struggles and resistance in gig workers, suggesting reforms to empower riders.
Where unions are weak and governance authoritarian, gig workers rely on everyday resistance rather than organizing. Taiwan is distinctive: both employees and the self-employed can unionize, and riders have formed unions, yet working conditions remain insufficient. Taiwan’s employment relations provide few worker-participation mechanisms, leaving terms of employment largely determined by employer-imposed rules without worker input. Platforms use consent, freedom and fear to make standard employment appear undesirable, limiting solidarity-based demands for re-employment. The employee–self-employed binary thus forces riders to choose between autonomy and protection. Drawing on Taiwan’s experience, labour-law reform should respond to riders’ demands by establishing countervailing mechanisms and participatory rights – information, consultation and codetermination – empowering them to challenge algorithmic control, curb subordination and secure genuine autonomy.
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Yu-Fan Chiu (2026) studied this question.
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