Corrigendum: Tourism services quality (TourServQual) in Egypt: The viewpoints of external and internal customers

It has come to the attention of the publisher that the article Eraqi, M.I. (2006), “Tourism services quality (TourServQual) in Egypt: The viewpoints of external and internal customers”, published in Benchmarking: An International Journal, Vol. 13 No. 4, pp. 469-492, did not sufficiently reference several verbatim paragraphs from a source drawn upon. This was: Miroslawa Augustyn, M. (1998), “The road to quality enhancement in tourism”, International Journal of Contemporary Hospitality Management, Vol. 10 No. 4, pp. 145-158. https://doi.org/10.1108/09596119810222113. The author guidelines for Benchmarking: An International Journal state that articles must be fully referenced. The authors sincerely apologise for this.