Research investigates the impact of emotional and rational appeals on consumer decisions, indicating greater effectiveness of emotional strategies.
This study investigates how emotional and rational marketing appeals in green advertising influence consumer decision-making through neuro-consumer lenses. Employing neurophysiological tools (EEG and eye-tracking) alongside traditional survey methods, we test consumer responses to emotional vs. rational green campaigns. Data from 200 participants reveal that emotional appeals generate higher engagement and purchase intent, supported by both neural markers and self-reported measures. Findings contribute to marketing theory and managerial practice in sustainability communications.
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Dr. Swapnil S. Phadtare (2026) studied this question.
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