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February 22, 2026Digital HealthOpen Access

Usability, user experience, and workflow readiness of a digital health solution for publicly insured pregnant individuals living with type 2 diabetes

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Authors

NFNaleef FareedCSChristine M. SwobodaYWYiting Wang

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Overview

Usability sessions assess interface, experience, and workflow in pregnant individuals with type 2 diabetes, indicating refinement needs.

Key Points

  • This research aims to evaluate the usability, user experience, and integration of a digital health solution for pregnant individuals living with type 2 diabetes.
  • Conducted usability sessions with patients and care team members
  • Utilized think-aloud sessions and semi-structured discussions
  • Synthesized feedback through affinity diagramming and prioritization matrices
  • Generated personas based on Social Cognitive Theory
  • Performed a validation study assessing concordance and efficiency
  • Identified 21 desired mHealth topics and 6 dashboard topics
  • Top mHealth features included personalized prompts (85%) and glucose tracking (62%)
  • Emergence of three personas highlighting different engagement needs
  • Validation showed 100% concordance in goal setting but 60% discordance in social needs referrals
  • Average proficiency and efficiency were 40% and 37%, with lowest scores for the 'engaged' persona

Cite This Study

Fareed et al. (2026) studied this question.

synapsesocial.com/papers/699a9e2d482488d673cd4b54https://doi.org/10.1177/20552076261423982
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