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February 26, 2026BMC Palliative Care0 citationsOpen Access

Top of the license practice or out of our scope? A qualitative analysis of social workers’ role in cultivating prognostic awareness on hospital palliative care teams

AOArden E. O’DonnellTWTaylor WensleyJGJudith G. Gonyea

Key Points

  • This study aims to explore the role of palliative social workers in promoting patients' understanding of their prognosis within healthcare teams.
  • Conducted semi-structured interviews with 17 palliative social workers and 16 physicians.
  • Utilized Interpretive Description to analyze participants' experiences.
  • Applied inductive thematic analysis to identify common themes across interviews.
  • Employed role theory as a framework to interpret interprofessional dynamics.
  • Social workers enhance physician-led discussions by providing emotional support and contextualizing prognostic information.
  • Clear boundaries were noted, with initial prognostic disclosures seen as primarily physician-led.
  • Role tensions arose from workflow demands and interprofessional misunderstandings of PSWs' roles.
  • Team dynamics, trust, and communication were crucial for effective collaboration in prognostic discussions.

Abstract

Prognostic awareness, defined as patients’ understanding of their illness trajectory and likely prognosis, is an essential component of informed decision-making, values-based care planning, and high-quality palliative care. Although discussing prognosis is traditionally viewed as a physician-led task, palliative social workers (PSWs) are often involved in interventions that require prognostic understanding. Little is known, however, about the role social workers play in cultivating prognostic awareness, the professional boundaries surrounding prognostic discussions, and how PSWs’ engagement in this work is understood within interprofessional palliative care teams. This qualitative study used Interpretive Description, an applied analytic approach designed to generate practice-relevant understanding grounded in participants’ experiential accounts. Semi-structured interviews were conducted with 17 advanced-practice (APHSW-certified) palliative social workers and 16 palliative physicians practicing in U.S. hospital settings. Inductive thematic analytic techniques were used to identify patterned understandings across participants’ accounts. Role theory was used as a sensitizing framework to support interpretation of interprofessional expectations, boundaries, and dynamics related to cultivating prognostic awareness. Across professions, participants described cultivating prognostic awareness as an iterative, team-based process within inpatient palliative care. PSWs were described as extending and deepening physician-initiated conversations by reinforcing prognostic information, exploring lived experience, and supporting emotional processing. Clear professional boundaries were articulated around prognostic formulation, initial time-based disclosure, and medically complex decision-making, which were widely viewed as physician led. Role tensions emerged when workflow pressures, clinical urgency, or team expectations pushed PSWs toward medically focused conversations, or when primary teams assumed PSWs could independently deliver prognostic information. Interprofessional trust, communication, and team alignment shaped whether PSWs were supported to engage fully in this work. Engagement in cultivating prognostic awareness is widely viewed as top-of-license practice for specialty-trained PSWs when grounded in their psychosocial expertise, communication skills, and collaboration with physicians. Role agreement, organizational support, and interprofessional trust are essential for enabling PSWs to practice within their scope while maximizing their unique contributions to patient and family prognostic understanding.

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Cite This Study

O’Donnell et al. (2026) studied this question.

synapsesocial.com/papers/699fe3f995ddcd3a253e8225https://doi.org/10.1186/s12904-026-02028-w
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