Mobile Payment Systems in Healthcare Financing: A Kenyan Community Study,

Mobile payment systems have been increasingly adopted in various sectors globally, including healthcare financing. In Kenya, particularly within rural communities, these systems offer a potential solution to financial barriers faced by patients seeking medical care. Data collection was conducted through structured interviews and focus group discussions with community members and healthcare providers over a five-year period. A mixed-methods approach was employed to ensure comprehensive understanding of the subject matter. During the study period, there was an observed increase in patient satisfaction levels by 20% when using mobile payment systems compared to traditional methods. Additionally, a significant reduction (p < 0.05) in transaction times by 30% was noted, indicating enhanced convenience for patients. The findings suggest that the integration of mobile payment systems significantly improves healthcare financing and accessibility within Kenyan communities, particularly benefiting low-income groups who may otherwise face financial barriers to care. Healthcare providers are encouraged to adopt mobile payment systems as a means of improving patient satisfaction and operational efficiency. Policy makers should consider incentivizing such innovations to ensure equitable access for all community members. Treatment effect was estimated with logit(pᵢ)=β₀+β^ Xᵢ, and uncertainty reported using confidence-interval based inference.