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February 28, 2026The Quarterly Journal of Economics2 citations

Trust and Innovation Within the Firm: Evidence from Matched CEO-Firm Data

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KNKieu-Trang NguyenThe University of Melbourne

Key Points

  • This research aims to explore how a CEO's level of trust affects innovation within their firms.
  • Created a matched dataset of 5,753 CEOs and 3,598 US public firms covering patent data from 2000 to 2011.
  • Analyzed variations in CEO trust based on ethnic origins inferred from last names.
  • Investigated the impact of CEO turnover on future patent production and quality.
  • Conducted text analysis of employee reviews to assess the firm's trust culture.
  • A one standard deviation increase in CEO trust correlates with a 6% increase in future patents.
  • Patent quality improves by 4-6% following increases in CEO trust, particularly in high-quality patents.
  • Employee reviews indicate that higher CEO trust fosters a favorable trust culture within firms.
  • Bilateral trust from CEOs towards inventors influences patenting outcomes, even when controlling for other factors.

Abstract

Abstract This paper shows that CEO’s trust enhances innovation within firms, providing a novel micro-foundation for the well-known trust-growth relationship. I build a new matched CEO-firm-patent dataset covering 5,753 CEOs in 3,598 US public firms and 700,000 patents during 2000–2011. I exploit variations in generalized trust across CEOs’ ethnic origins, inferred from their last names using de-anonymized historical censuses. Following CEO turnovers, a one standard deviation increase in CEO’s generalized trust is associated with 6% more future patents and 4–6% higher average patent quality, driven entirely by higher-quality patents. Text analysis of employee reviews shows that CEO’s trust enhances a firm’s trust culture. These results are consistent with insights from qualitative interviews suggesting that CEO’s trust and firm’s trust culture encourage researchers to undertake high-risk explorative R&D. In addition, changes in CEO’s bilateral trust toward inventors in different countries have comparable effects on inventors’ patenting, controlling for CEO and other fixed effects.

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Cite This Study

Kieu-Trang Nguyen (2026) studied this question.

synapsesocial.com/papers/69a287240a974eb0d3c029c8https://doi.org/10.1093/qje/qjag013
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