What does this research mean for the field?

Customers in Devakottai Taluk utilize green banking services, which enhance banking transactions and promote sustainability. Novelty: ClaimNovelty.CONFIRMATORY. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

The research aims to analyze customer usage of green banking services in selected public sector banks in Devakottai Taluk.

March 1, 2026Open Access

Customers' Usage on green banking services in selected Public sector banks in Devakottai Taluk

Key Points

The research aims to analyze customer usage of green banking services in selected public sector banks in Devakottai Taluk.
Survey of customers using green banking services in selected public sector banks
Assessment of customer satisfaction related to green banking features
Analysis of the impact of green banking on financial operations
Customers show increased satisfaction with green banking services
There is a notable reduction in the use of paper records due to electronic financial operations
Green banking is effective in improving the overall quality of services offered by banks

Abstract

Abstract: By substituting electronic devices for paper in routine financial operations, green banking aims to simplify banking transactions and reduce the need for paper records. The industry, banks, and economy will all gain from this "Green Banking" strategy. "Green Banking" will not only guarantee the sustainability of industries, but it will also aid banks in enhancing the quality of their assets going forward. In many facets of business, the "Go Green" idea has gained significance in today's ecologically aware society.Examining how customers use green banking features in specific public sector banks in the Devakottai taluk is the main goal of the study. Keywords: Green banking, customer satisfaction, banking services and products, Go Green etc. Title: Customers’ Usage on green banking services in selected Public sector banks in Devakottai Taluk Author: Mr. P.Valliappan, Dr.R.Vijayalakshmi International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Vol. 13, Issue 2, October 2025 - March 2026 Page No: 509-516 Research Publish Journals Website: www.researchpublish.com Published Date: 25-February-2026 DOI: https://doi.org/10.5281/zenodo.18767853 Paper Download Link (Source) https://www.researchpublish.com/papers/customers-usage-on-green-banking-services-in-selected-public-sector-banks-in-devakottai-taluk

Customers' Usage on green banking services in selected Public sector banks in Devakottai Taluk

Key Points

Abstract

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