This study examines the combination of governance and green technology to facilitate the sustainable development of tourism in Cirebon City, Indonesia. Employing a qualitative case study design, data were collected through document analysis, participatory observation, and interviews with 21 informants from the community, local government, and tourism enterprise. The findings reveal that the achievements and challenges in Cirebon's tourism are insufficient infrastructure, inefficient use of ICT, and inadequate environmental regulations. The study also offers strategic recommendations, including infrastructure development, utilization of digital platforms, and enhanced public participation. The study is contextual to Cirebon, yet the findings yield valuable lessons on sustainable tourism elsewhere in similar settings. This study contributes a strategic plan integrating the Triple Bottom Line framework with the emphasis on economic, social, and environmental perspectives for sustainable development of tourism.
Persulessy et al. (2025) studied this question.