Demonstrates an agile framework improving legacy modernization outcomes in insurers, indicating potential for digital transformation.
In the highly regulated insurance industry, modernizing legacy core systems is essential to sustain competitive advantage and operational agility. This study proposes a conceptual framework for agile-led legacy modernization that explicitly integrates product management disciplines with core suite implementation processes. Utilizing a comprehensive literature synthesis and industry practice analysis, the framework emphasizes iterative development, cross-functional collaboration, and continuous stakeholder feedback. The primary insights indicate that organizations adopting this integrated framework can significantly improve delivery speed, product alignment, and innovation outcomes while minimizing risk. A case-synthesis illustrates improvements in agile maturity and performance metrics (e.g., time-to-market, defect rates) post- modernization. The proposed model bridges theoretical gaps in aligning agile principles with traditional core implementations. It offers a roadmap for insurers to achieve sustainable digital transformation and suggests future empirical evaluation of the framework in practice.
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Lavanya Rajamani (2023) studied this question.
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