Challenges and Opportunities: Trends of AI, ML & Blockchain Technologies on IT Business — A Perspective from a Bakery Chef

Abstract Artificial Intelligence (AI), Machine Learning (ML), and block chain technologies have become foundational forces in today’s business transformation. While their impact is well studied in IT sectors, much less is documented from the perspective of small food businesses such as bakeries. This research paper explores how these emerging technologies influence IT businesses, and interprets these effects through the practical, real-world viewpoint of a bakery chef. The study connects high-level technological trends with ground-level challenges, opportunities, and decisions faced by small food entrepreneurs. Key opportunities include automated ordering, predictive demand forecasting, quality control using computer vision, personalized customer experiences, block chain-enabled supply chain transparency, and improved business optimization. However, challenges exist in terms of data quality, skills gaps, high costs, regulatory pressures, and trust issues. By interpreting these insights through a bakery lens, this paper provides an accessible understanding of technology adoption for small businesses while highlighting what IT businesses must address to support such users. Practical recommendations are offered to help bakery owners adopt AI/ML and block chain in simple, cost-effective stages.