Neurodivergent people often encounter cognitive friction in everyday tools, workflows and organisational processes, yet these frictions usually surface only as scattered complaints or support tickets. This paper proposes an ND-led methodological and infrastructural approach for studying cognitive friction across work, service and personal systems. First, I introduce a protocol library (FrictionLog) that turns recurring ND friction patterns—such as overload, internal conflict and unsafe escalation—into structured sequences of prompts, steps and data hooks. Second, I describe an online “WishPool” that uses NPS-style questions and contextual probes to collect friction moments from ND participants, treating each “I am stuck here” as a seed for new protocols and tools. Third, I outline a shared schema linking friction records, tasks, notes, metrics and tags, designed to support longitudinal analysis and future tooling. Together, these elements form a small, portable mini-lab for ND-friendly cognitive friction research that others can adapt, critique and extend in HCI and CSCW practice
Min Dai (Mon,) studied this question.