Online Technical Assistance to Enhance Employment Outcomes for Adults with Serious Mental Health Conditions in Public Behavioral Health Systems: What Works in a Virtual Setting?
This project evaluates an online technical assistance model to improve employment outcomes in adults with serious mental health conditions, suggesting a practical approach.
Key Points
The study aims to develop and assess an Enhanced-Online Technical Assistance Response (E-OTAR) model for improving employment outcomes for adults with serious mental health conditions.
Developed the E-OTAR model consisting of 40-80 hours of virtual training over 12-24 months across 15 sites.
Utilized web-based technologies to deliver tailored technical assistance sessions.
Employed qualitative and quantitative measures to evaluate facilitators, barriers, and outcomes.
Participants rated the utility of technical assistance highly in sharing information and resources.
Improvements were noted in agency coordination, referrals, and goal development.
The virtual technical assistance model is deemed feasible and effective under certain conditions, such as having a local team and clear goals.