In retail settings, visual merchandising has become a key tactic for influencing customer behaviour. This study looks at how visual merchandising components affect customers' impulsive purchasing decisions in Chhattisgarh's small-scale clothing retail establishments. A structured questionnaire was used to gather primary data from 385 consumers using a descriptive and quantitative research design. Window displays, mannequin displays, shelf presentation, and store atmosphere, which includes colours, music, and lighting, are important visual merchandising components that were looked at. Regression analysis, correlation, and descriptive statistics were among the statistical methods used. The results show that visual merchandising has a major impact on impulsive purchasing behaviour, with window displays and store ambience being the most potent inducers of impulsive purchases.
Lewis et al. (2026) studied this question.