Human-Centered Leadership in Technology Projects: The Strategic Role of Soft Skills in the Digital Era

As organizations become increasingly digital and automated, human capabilities gain strategic importance. This study examines the role of soft skills—such as empathy, communication, emotional intelligence, and adaptability—in leading technology teams. By integrating theoretical perspectives and industry insights, the article analyzes how human-centered leadership enhances team performance, engagement, and resilience in complex and multicultural project environments. The study proposes a conceptual framework that connects emotional intelligence, communication practices, and adaptive leadership to sustainable project success.