Psychological Recovery of “Second Victims” After Adverse Events: Experiences From Generation Z Emergency Nurses

Background The second victim (SV) phenomenon is common among nurses in emergency departments. SVs may experience positive changes and achieve psychological recovery due to new insights or gains, even while enduring second victim syndrome (SVS). Generation Z emergency nurses (ENs) in China possess distinct life experiences compared with previous generations, and their work characteristics influence their psychological recovery experiences. Objective This study aimed to investigate the psychological recovery experiences of Generation Z ENs who served as SVs after adverse events. Methods This study employed a descriptive phenomenological approach. From April to May 2024, semistructured in‐depth interviews were conducted with eleven Generation Z ENs from a tertiary hospital in Shanghai. The Colaizzi seven‐step framework was employed for data analysis. Results Three themes and eight subthemes emerged: shock and stress, reconstruction and remodeling, and gain and growth. Conclusion As SVs, positive introspection, resilience mobilization, and the receipt of emotional first aid facilitated the reconstruction and growth of Generation Z ENs. To create effective strategies, managers should prioritize the work characteristics and needs of Generation Z ENs at various stages of psychological recovery, emphasizing self‐efficacy, collective agency, and social capital. The findings of this study are relevant to the development and implementation of future SV support programs.