Content analysis examines commenting practices of journalism organizations on Reddit, suggesting improvements for audience interaction.
The current study uses quantitative content analysis to examine how five well-established journalism organizations utilize comments on Reddit. Through the lens of post-publication gatekeeping theory, the most recent 200 comments by each account were examined across a variety of variables. The findings demonstrate a fairly consistent approach across all of the accounts with a few notable exceptions. In particular, an overwhelming majority of the comments were simply restating information from a linked article rather than responding to questions or engaging in conversation. Practical and theoretical considerations are discussed, including how Reddit’s unique sociotechnical architecture, particularly its karma system, shapes post-publication gatekeeping practices and the potential need for reshaping newsroom structures to better facilitate dialogic engagement with audiences.
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Saks et al. (2026) studied this question.
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