What question did this study set out to answer?

To explore how digitalization changes public participation in decision-making processes, particularly in lawmaking.

March 26, 2026

Perspective areas of development in the digitalization of public services and management

Key Points

To explore how digitalization changes public participation in decision-making processes, particularly in lawmaking.
Assessment of information technologies in public administration
Analysis of citizen engagement in decision-making
Evaluation of political agenda shaping by stakeholders
Identified insufficient levels of citizen participation in Russia
Highlighted the transformative potential of digital tools for public involvement
Documented challenges in implementing effective public engagement strategies

Abstract

The development of information technologies and electronic media has led to a change in the concept of public participation and involvement of citizens in the decision-making process. This is especially true when it comes to one of the most important processes of public administration – lawmaking, where citizens and other stakeholders are given the opportunity to influence and shape the political agenda. In Russia, the level of participation and involvement of the population remains insufficient.

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