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Perspective areas of development in digitalizing public services highlight citizens' involvement in decision-making.
The development of information technologies and electronic media has led to a change in the concept of public participation and involvement of citizens in the decision-making process. This is especially true when it comes to one of the most important processes of public administration – lawmaking, where citizens and other stakeholders are given the opportunity to influence and shape the political agenda. In Russia, the level of participation and involvement of the population remains insufficient.
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Rybinskiy et al. (2025) studied this question.
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