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March 26, 2026International Journal of Tourism Research2 citationsOpen Access

The Mediating Role of Positive Empathy in Resident Participation in Sustainable Tourism: Evidence From an Ancient Chinese Town

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LZLi ZhangGMGlenn McCartney

Key Points

  • This research aims to explore how positive empathy influences resident participation in sustainable tourism in rural areas.
  • Conducted semi-structured interviews with 25 residents and stakeholders in Shaxi Ancient Town, China.
  • Utilized deductive-inductive thematic analysis with NVivo 15.0 to analyze interview data.
  • Identified categories of perceived benefits related to tourism participation.
  • Five categories of perceived benefits were identified: economic, social-cultural, environmental, political, and empowerment.
  • Seven dimensions of tourism participation were uncovered.
  • A reinforcing cycle emerged between perceived benefits and active resident participation.

Abstract

ABSTRACT While sustainable tourism has attracted scholarly attention, understanding how resident positive empathy shapes participation in rural destinations remains underexplored. This study addresses this gap by examining sustainable tourism in a remote rural setting through the lens of positive psychology. Semi‐structured interviews were conducted with 25 residents in Shaxi Ancient Town, China, a rural destination recently the filming location for the drama Meet Yourself . Interview participants included government officials, private sector representatives, residents, and an NGO representative. Using deductive‐inductive thematic analysis with NVivo 15.0, findings identified five categories of perceived benefits (economic, social‐cultural, environmental, political, and empowerment) and seven sub‐industry dimensions of tourism participation. Crucially, a mutually reinforcing cycle emerges between perceived benefits and participation. As a pioneering investigation into positive empathy as a psychological mediator within Social Exchange Theory (SET), this research highlights the strategic importance of cultivating positive empathy to stimulate active participation and strengthen long‐term sustainable development commitment.

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Cite This Study

Zhang et al. (2026) studied this question.

synapsesocial.com/papers/69c4cd12fdc3bde44891901fhttps://doi.org/10.1002/jtr.70301
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