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April 1, 2026Open Access

NKUST at the NTCIR-16 DialEval-2 Task

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Authors

TCTao-Hsing ChangJCJian-He Chen

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Overview

Report evaluates dialogue quality in chatbots using various models and highlighting implications for improvement.

Key Points

  • The study aims to assess the efficiency of different models in evaluating dialogue quality generated by chatbots.
  • Developed three models for dialogue evaluation: Pegasus for summarization, Bi-LSTM for structural adjustments, and a multi-agent model for diverse evaluations.
  • Conducted nugget detection as part of the evaluation process.
  • Performed experimental tests comparing effectiveness of different models.
  • Identified that some methods require refined experimental designs for effective application.
  • Highlighted the necessity of tuning model parameters for better dialogue evaluation.

Cite This Study

Chang et al. (2022) studied this question.

synapsesocial.com/papers/69cd7e935652765b073a996fhttps://doi.org/10.20736/0002002262
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