Evaluating the patient journey through integrated mental health services using routinely collected data: utility of the DIALOG patient-reported outcome and experience measure

Stuart G. Spicer; Rahul Bhattacharya; Katelyn R. Smalley; Akshith Shetty; Paul Sharpe; Richard Byng

doi:10.1192/bjb.2026.10215

April 1, 2026BJPsych BulletinOpen Access

Evaluating the patient journey through integrated mental health services using routinely collected data: utility of the DIALOG patient-reported outcome and experience measure

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Key Points

The research aims to evaluate the effectiveness of integrated mental health services using DIALOG patient-reported outcomes.
Utilized routinely collected DIALOG data to assess patient outcomes over time.
Analyzed the sensitivity of the DIALOG scale to changes in mental health services.
Considered potential confounding factors, such as the effects of the COVID-19 pandemic.
DIALOG was sensitive to changes, indicating its utility for mental health services evaluation.
The impact of CMH transformation was challenging to assess due to confounding factors.
Routinely collected data can inform service improvements and patient outcome evaluations.

Implication

Analysis of DIALOG measures demonstrates their effectiveness in assessing mental health services, highlighting areas for improvement.

Abstract

DIALOG showed sensitivity to change, supporting the utility of this scale in the evaluation of mental health services. The impact of CMH transformation was difficult to assess, due to potential confounders such as the COVID-19 pandemic. Routinely collected DIALOG data can help evaluate patient outcomes over time and inform service improvements.

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Cite This Study

Spicer et al. (2026) studied this question.

synapsesocial.com/papers/69cf5e505a333a821460c8b6 https://doi.org/10.1192/bjb.2026.10215

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Evaluating the patient journey through integrated mental health services using routinely collected data: utility of the DIALOG patient-reported outcome and experience measure

Key Points

Implication

Abstract

Discussion

Cite This Study

Evaluating the patient journey through integrated mental health services using routinely collected data: utility of the DIALOG patient-reported outcome and experience measure

Key Points

Implication

Abstract

Discussion

Cite This Study

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