Cohort study shows tele-emergency care reduces emergency department use in patients, suggesting a solution for crowding.
In this cohort study, tele-emergency care receipt was associated with lower emergency department use, particularly for higher-acuity calls, regardless of modality or clinician type, though facility-level differences were limited. Broader implementation of tele-emergency care could be a solution for health systems seeking to mitigate emergency department crowding while addressing patients' acute care needs.
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Li et al. (2026) studied this question.
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