Abstract Social investment policies have introduced a shift in the normative underpinnings of European welfare states but are layered into compensatory and workfarist policies. This article questions the normative outcomes of social investment from a citizen perspective, asking how hybrid active labour market policies (ALMPs) shape citizen-level norms of social solidarity. Building on normative feedback theory, we conduct a comparative qualitative secondary analysis of focus-group datasets from France and Belgium (2006; 2019), where enabling instruments were gradually introduced between observation points. Based on a two-fold operationalization of citizen-level norms, we report that compensatory and workfarist cues dominate discussions with scarce reference to capacitation. The frames participants rely on feature normative tensions, particularly the ambivalent coexistence of compensation and individual responsibility. The normative feedback of ALMPs takes the form of a dilemma between generous-yet-stringent solidarity. Social investment policy norms have not (yet) reshaped citizen-level norms of social solidarity.
Pennetreau et al. (Mon,) studied this question.