Building viewer engagement through interaction rituals on Twitch.tv

The expanding gaming industry now includes a large group of consumers who watch others play games. On Twitch.tv – the leading platform for gameplay streaming – influencers livestream themselves playing games while viewers watch and interact with them. Previous research suggests that social interaction may be critical for a successful stream but has not studied gameplay streams as Interaction Rituals, a model describing how interaction lead to social motivation. Analysis of four gameplay streams shows how the streamer, through inclusion strategies and active viewer participation, promote viewer engagement in a way that resembles the mechanisms of offline Interaction Rituals. The model, therefore, appears to be useful for understanding how successful gameplay streams draw a returning audience through producing positive social emotions and parasocial attachment to the group.