Using the Technology Acceptance Model to Explore User Experience, Intent to Use, and Use Behavior of a Patient Portal Among Older Adults With Multiple Chronic Conditions: Descriptive Qualitative Study

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Abstract

Older adults are interested in using patient portals and are already taking advantage of the features available to them. We have the opportunity to better engage older adults in portal use but need to pay close attention to key considerations promoting usefulness and ease of use.

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Portz et al. (Wed,) studied this question.

synapsesocial.com/papers/69d6b2f339aaaf0da5ab32b0 https://doi.org/https://doi.org/10.2196/11604

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2006 · 182 citations