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July 19, 2011

Individual personal relations: effects on service quality

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Resumen

Better quality of care involves changing patient perceptions and attitudes to what constitutes nursing competence.

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Jakobsson et al. (Tue,) studied this question.

synapsesocial.com/papers/69d71b23306ad4c62a563879 https://doi.org/https://doi.org/10.1108/09526861111150699

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Individual personal relations: effects on service quality | Synapse